Introducing PrintTracker !

We are now offering this cutting edge system to our clients.

Imagine for a moment that your print devices could alert MTR if they were low on toner or in an error state. What if your copier could automatically submit meter counts and let us know when it needed servicing. Wouldn’t it be nice if your printers could tell you or your CFO exactly how much they are costing your organization? What if MTR offered you all of this and more and it didn’t cost you a dime?

Well, that technology is here now and MTR will do just that! We are offering our clients the opportunity to take advantage of these abilities, and more, at absolutely no cost or obligation to you.

In efforts to facilitate our Total Managed Print Services program we have acquired, at a great expense to MTR, a software application that will monitor the operating conditions of networked print output devices and generate comprehensive reports on page counts, maintenance cycles, toner levels, toner usage, and much more.

We have recently started to offer this powerful tool to all of our clients whether they opt in to Total Managed Print or not. The benefits of utilizing this system are immediately recognizable for MTR as well as our clients and provides real-time, proactive data which we can use to custom tailor our service to your specific needs.

Meter counts no longer need to be manually compiled and forwarded to MTR and we can set the parameters of the system to alert MTR and/or your key operators when toner levels drop below a certain percentage. This technology will also report device malfunctions and error status as well as provide automatic notification when it is time for preventative maintenance.

The software also allows us to generate Total Cost of Ownership reports using real data from your devices and the actual cost of your supplies and consumables. This is invaluable to your organization as it offers a true “snapshot” of what you actually spend on your total printed output. You can use this data to monitor and streamline your print fleet as it relates to your bottom line.

This software is completely secure and cannot see what you are printing or who is printing it and is fully HIPPA and Sarbanes-Oxley (SOX) compliant. It will not allow access to your files or network and will not interfere with any electronic security measures you have in place. The only data that is sent to our secure server is device operational data and it is sent via secure hyper text transfer protocol (HTTPS). This is the same protocol that you use every day to access your banking and insurance accounts online. Please reference the Print Tracker Security Document for more details.

You may use the links below to see if your equipment setup will support this software, watch a video of the installation process and download the application. Please verify which MTR location services your equipment as the software is different for each location. Also, please do not install more that one instance of this utility at the same location without contacting an MTR Network Engineer. Please contact us if you have any questions or comments.


CLICK THE ICONS TO ACTIVATE EACH STEP OF THE FOLLOWING SETUP PROCEDURE

STEP 1:

Carefully look over the technical info in the documentation to make sure your current systems will support this application. If your systems don't meet the requirements for the self installation, the application can be made to work on most network  configurations with MTR's help. 

 

STEP 4:

Using the documentation and video, perform the installation process exactly as defined in the materials. There are more detailed instructions and whitepapers available if you need them and MTR is just a phone call away if you require any assistance with installation.

STEP 2:

Watch this comprehensive video tutorial on how to download, install, and configure the PrintTracker software. If you have any questions about the installation process please see the supporting documentation or call MTR and ask to speak to a Network Engineer.

 

STEP 5:

Contact MTR using the contact information below and advise them of the installation so it can be registered. We will need to verify that the self install process completed successfully and that our secure servers are responding to the data. We will also answer questions you have.

STEP 3:

Download the .exe or .zip file under the column below that corresponds to your service area. These files have been specifically designed for MTR. You can download other sources but they have not been set to run with our secure servers.

 

STEP 6:

Sit back and relax! Your networked print fleet is now being electronically monitored by MTR. By default, MTR will receive the low toner alerts but will not forward the warnings to you unless you request them. Toner orders still need to be placed in the regular manner.

     
MTR01 - Murfreesboro MTR02 - Manchester
Phone: 615.893.1574 Phone: 931.728.5969
   
PrintTracker.exe PrintTracker.exe
   
PrintTracker.zip PrintTracker.zip
 
Supporting Documentation
Installation Guide
Security Document
PrintTracker Site MTR's TMPS Page